Handicap Van & Vehicle Frequently Asked Questions

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Scroll down to see some of our most frequently asked questions. If you don't see an answer to yours, that's okay! Send us a quick note, and we'll be sure to answer your question as quickly as we can. And it may even end up here for future visitors to see. 

No. Your BraunAbility dealer will coordinate pickup and delivery of your vehicle to the dealership.

BraunAbility vehicles are available for rental through your local dealership. Because availability varies across the country, we recommend contacting your local BraunAbility dealer to determine the available rental length period.

Ground clearance can vary from one vehicle to the next due to a number of factors including vehicle type, conversion components, ground conditions, and tire pressure. Generally, the ground clearance on our vehicles is between 4 and 6 inches.   

BraunAbility is the only manufacturer in the mobility industry that offers financing specifically for wheelchair accessible vehicles. Talk with a BraunAbility Product Specialist or your BraunAbility dealer to find out more about BraunAbility Finance and other potential funding options that may apply toward your mobility purchase.

When you are ready for a new vehicle, BraunAbility dealers will accept your old van as a trade-in and the conversion cost maintains its value even more so than the vehicle. Your BraunAbility dealer also accepts the trade-in of an unconverted. 

BraunAbility backs the quality craftsmanship of our wheelchair accessible vehicles with a 3-year/ 36,000-mile limited warranty1.  Additionally, the vehicle is covered by the original manufacturer’s warranty.

Check with your BraunAbility dealer first to determine what kind of issue you are experiencing. Even if your problem is from the original vehicle manufacturer, repairs for that problem can affect the conversion and should be monitored ahead of the service appointment.

Every BraunAbility dealer is staffed with specially trained mobility service technicians. BraunAbility conducts service schools throughout the year on-site at our manufacturing facility. Mobility consultants and technicians are required to attend regularly and are given in-depth instructions and the latest information on servicing BraunAbility wheelchair accessible vans. You can count on quality service no matter where your travels take you. 

Yes. Regularly scheduled maintenance is necessary to ensure safe and trouble-free conversion operation. Maintenance is recommended every six months and is performed by a trained service technician. This inspection will ensure proper function of all conversion components like the kneel, door/ramp operation, and power source strength. The dealer will also lubricate, clean, and make any necessary adjustments. Properly maintaining your BraunAbility wheelchair accessible vehicle will increase the life of the conversion and maintain its value. 

No. BraunAbility products are available only through our nationwide network of dealers. Your accessible vehicle should uniquely fit your needs, and the best way to ensure you get the best fit for you, your lifestyle and your budget is to meet with a mobility dealer for a proper consultation.

Our manufacturing facility is located in Winamac, Indiana, and the BraunAbility family takes great pride in every mobility product we build.

A lowered floor vehicle typically has more road noise because the vehicle is so much closer to the ground. BraunAbility takes special care to reduce road noise by offering an exclusive feature called Quiet Drive. This noise reduction technology results in up to a 25% overall reduction in wheelchair vehicle noise. This reduction is achieved by noise blocking weather seals, reengineered exhaust to minimize noise and vibration, as well as special noise absorbing materials in the interior of the vehicle.  

BraunAbility has been the industry leader for wheelchair accessible vehicles and lifts for over 45 years. BraunAbility offers the most accessible vehicle products out of any manufacturer in the industry in order to comfortably fits our customers’ needs. We also provide a dedicated team for customer support and financing. Finally, BraunAbility provides a dealer network that will provide our customers continued service. Our vehicles are the highest quality on the market and the continued service we provide is all part of what it means to become part of the BraunAbility family.

Unfortunately, we are not able to convert 4-wheel drive or all-wheel drive vehicles. The location of the drive shaft interferes with this capability due to the lowered floor design.

Payload capacities are re-calculated for each vehicle after conversion. We do not have payload capacity values available on units that have not been converted. Generally speaking, the higher the trim level, the lower the payload capacity. Extra features inside the vehicle take away from the total weight capacity for the vehicle.

Every vehicle we convert requires extensive work to meet our quality and design standards. We only convert vehicles we know will meet the fit and safety needs of our consumers. We are unable to take one-off customer orders for vehicles due to the sheer complexity of every conversion we build.  

We cannot accept customer-supplied vehicles for the BraunAbility Ford Explorer MXV. Our agreement with Ford states BraunAbility will only convert vehicles we purchase directly from them. We do stock a variety of trim levels and colors to fit varying budgets and style preferences.

Unfortunately, the power hatch feature must be installed by the original vehicle dealer technician. If you are interested in a rear-entry conversion with power operation, the vehicle must come to us with a power rear-hatch.

At this time, we are not looking to change the location of the Ford Explorer’s fuel system. We agree this modification would aid our customers, but it would also significantly increase the vehicle price to reroute the fuel system.

Our lifts can be installed on motorhomes depending on the unit design. Your BraunAbility dealer may be able to do the install for you or know a resource who can aid in the additional modifications necessary to install the lift.