Unrivaled Customer Support from BraunAbility®
BraunAbility Product Support - Call Center
You’ve got a business to run and the last thing you need is more obstacles when solving the problems that come along every day. BraunAbility knows this, which is why we partner with you to block and tackle any issues you face. With a dedicated staff of Product Support Team members, you can call to connect with a pro to troubleshoot your BraunAbility lift, ramp, or van.
BraunAbility Product Support Team members are available 24/7 for emergency support so you are never without the help you need. We also have dual parts suppliers, one in the West and one in the Midwest, which allows us to provide same-day delivery in over 90% of orders.
Need a replacement part or troubleshooting help? Contact the Product Support Team by phone, email or chat.
BraunAbility’s Commercial Dealer Training
As the industry leader and innovator, BraunAbility knows better than anyone that the mobility transportation industry is constantly changing and evolving. That’s why we do all we can to make sure our dealers have access to latest product knowledge. We offer product launch training, new product videos, and in-person dealer training sessions with our experiences technical field staff.
BraunAbility also requires Mobility Service Excellence Certification from all our dealers. This process involves a combination of online and hands-on training. BraunAbility will increase service benefits for dealers that are certified, and we also send automatic certification expiration reminds to dealer staff.
BraunAbility Commercial Customer Support
We have many resources to support your growth as a BraunAbility commercial dealer. Service and warranty repair must be done by a certified BraunAbility dealer, but there are fleets equipped to perform preventative maintenance and troubleshooting. BraunAbility offers technical webinars for dealers, fleets, and agencies. These specific webinars are designed to provide fleet technicians with important information and assist in wheelchair maintenance. Attendees will learn about the resources and tools available to keep wheelchair lifts properly working. Contact your local Commercial BraunAbility dealer or your BraunAbility ASM to learn more about how to sign up.
To download a product manual, click here for an index of our available product manuals.
Commercial Product Warranty
BraunAbility backs the quality craftsmanship of our commercial lifts, ramps, and wheelchair accessible vehicles with the best warranties the industry has to offer. This warranty is part of BraunAbility’s commitment to serve the accessibility community and all who assist it. Visit your product’s product page to download warranty information.
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