BraunAbility Product Support
Questions? Our Team Has the Answers
As a new owner, a long-time customer, or just a shopper, our BraunAbility product specialists are available by phone, chat, email, or text to address your questions. When you contact BraunAbility, you'll be matched with a team member to receive one-on-one support to help with funding, financing, new product questions, troubleshooting, or helping with your dealer experience.
BraunAbility Dealer Support
Did you know every BraunAbility dealer provides 24/7 emergency support? BraunAbility dealer locations are staffed with trained technicians and helpful mobility specialists to ensure your vehicle is optimally suited for you and your needs. Whether you need to schedule a regular maintenance appointment or you have an urgent need, contact your local dealer any time for support.
Choose Your Support
If you have general questions about BraunAbility or our products, contact our team via the options here or connect with us on social media. Otherwise, choose your support via the categories below.
Product Manuals - Search our inventory of product manuals to instantly download and for general vehicle maintenance purposes.
Owners may contact Braun Corporation’s service department at (833) 863-3539, or the National Highway Traffic Safety Administration Vehicle Safety Hotline at (888) 327-4236 (TTY 1-800-424-9153) or www.safercar.gov.
One of the Braun Corporation’s core values is "do what's right." One way we live this core value is by ensuring our customers are notified of any product safety concerns through the NHTSA safety recall process. We provide the recall search below as a resource to our customers for any Braun Corporation recall announced on or after September 1, 2018.
Enter the last 8 digits of the vehicle identification number (VIN) in the search tool below to find out if it is impacted by a recall
and its state of repair. The search will return one of three possible results:
Not Affected – vehicle is unaffected by a recall
Incomplete – vehicle is affected and the necessary repairs have not been completed
Complete – vehicle is affected by the recall and all necessary repairs have been completed