BraunAbility Product Support

Questions? Our Team Has the Answers

As a new owner, a long-time customer, or just a shopper, our BraunAbility product specialists are available by phone, chat, email, or text to address your questions. When you contact BraunAbility, you'll be matched with a team member to receive one-on-one support to help with funding, financing, new product questions, troubleshooting, or helping with your dealer experience.

BraunAbility Dealer Support

Did you know every BraunAbility dealer provides 24/7 emergency support? BraunAbility dealer locations are staffed with trained technicians and helpful mobility specialists to ensure your vehicle is optimally suited for you and your needs. Whether you need to schedule a regular maintenance appointment or you have an urgent need, contact your local dealer any time for support.

Choose Your Support

If you have general questions about BraunAbility or our products, contact our team via the options here or connect with us on social media. Otherwise, choose your support via the categories below.

BraunAbility Product Support
Braun Ability Product Support

Wheelchair Vehicle Service Tips

Learn how to lengthen the life of your BraunAbility mobility product.

BraunAbility Product Support

Wheelchair Vehicle Support

Whether you bought a new or certified pre-owned wheelchair accessible vehicle, we’re here to help! Contact us with your wheelchair vehicle support and service questions.

BraunAbility Product Support

Wheelchair Lift Support

We recommend making a maintenance appointment for your BraunAbility lift roughly every 750 cycles (typically 4-6 months). Contact us with your wheelchair lift support and service questions.

Roof box (Chair Topper), that lifts and stows a folding wheelchair in comination with a seat lift (Turny Evo) to get seated. On top of the seat lift is a Compact seat installed.

Wheelchair Storage Support

Contact our support team for any questions about installation, operation, or service of the Chair Topper®.

BraunAbility Product Support

Vehicle Seating Support

Have questions about transfer seats? Contact our team for a one-on-one consultation or for service-related questions.

BraunAbility Product Support

Wheelchair Securement Support

Your safety is our #1 priority. If you are experiencing unexpected results from your wheelchair securement products or have questions about the product, please visit our support page.

Product Manuals - Search our inventory of product manuals to instantly download and for general vehicle maintenance purposes.



Owners may contact Braun Corporation’s service department at (833) 863-3539, or the National Highway Traffic Safety Administration Vehicle Safety Hotline at (888) 327-4236 (TTY 1-800-424-9153) or



One of the Braun Corporation’s core values is "do what's right." One way we live this core value is by ensuring our customers are notified of any product safety concerns through the NHTSA safety recall process. We provide the recall search below as a resource to our customers for any Braun Corporation recall announced on or after September 1, 2018.

Enter the last 8 digits of the vehicle identification number (VIN) in the search tool below to find out if it is impacted by a recall
and its state of repair. The search will return one of three possible results:

Not Affected – vehicle is unaffected by a recall

Incomplete – vehicle is affected and the necessary repairs have not been completed

Complete – vehicle is affected by the recall and all necessary repairs have been completed