Mobility Product Maintenance and Wheelchair Van Service

Your Recommended Six-Month Maintenance Program

Getting your vehicle, lift, or other mobility products on a regular maintenance program is the most effective way to lengthen the life of your product. By sticking to check-ups every six months, you can avoid complications and ensure your BraunAbility product is working properly and safely.

Look around and you’ll see lots of satisfied long-term BraunAbility owners on the road. We want you to be one, too. So please join them by downloading your Wheelchair Van Maintenance Guidelines and Service Log. Inside, you’ll find preventive maintenance tips, plus printable wheelchair van service logs to keep you and your mechanic up to date on service intervals. By working together, we can keep you and your loved ones happily and safely on the road for years to come.

If you are ready for a maintenance appointment, contact your local BraunAbility mobility dealer today. We look forward to serving you.

braun wheelchair lift repair, handicap van service

Wheelchair Van and Mobility Product Maintenance 

A standard maintenance appointment will address all major components of your vehicle, both the original parts and the BraunAbility product parts. For conversion vehicles, that completely includes:

  1. Checking the vehicle's battery
  2. Cleaning and sealing the battery terminals
  3. Checking the door and ramp fasteners and hardware for tightness
  4. Lubricating the hinge and pivot points
  5. Cleaning the lower door channel
  6. Lubricating the door slides and rollers
  7. Checking the tire pressure and inflating the tires
  8. Testing the door, ramp, and kneel systems to ensure they are performing optimally

By setting up regular appointments, you are ensuring the longest life possible for your BraunAbility product.

Dealer Scheduled Maintenance

Service Interval: Have your vehicle serviced every six months or 5,000 miles, whichever comes first, by a Mobility Service Excellence (MSE) trained technician familiar with your BraunAbility vehicle’s configuration and specialized equipment.

Exposure to severe weather conditions can make service a more frequent necessity.

Turn to an MSE Certified Technician: Maintenance and lubrication procedures must be performed by authorized service personnel as specified in the downloadable service manual.

To find your closest certified technician, call our Customer Care line at 1-800-488-0359.

Maintenance and Service Log: Download and use your free service manual to verify maintenance has been performed as scheduled.

Wheelchair Van Maintenance: Protecting Your Investment 

Lack of routine wheelchair van maintenance is the most frequent cause of vehicle downtime in the wheelchair van community. Fortunately, it's also the most preventable! Wheelchair van maintenance is generally quick and relatively inexpensive and only needs to be performed twice a year. Whether you choose spring and fall, summer and winter, or schedule your wheelchair van service each time you change your clocks for daylight savings time, making your wheelchair van's maintenance a priority can help prevent costly repairs and inconvenient downtime.

Home and Preventive Maintenance

Regular Cleaning: Keep the entry floor clean and free of debris. Dust and grime can cause parts to decay over time, so inspect often.

Side-Entry Vehicles: Foldout and infloor ramps must be free from obstruction to operate smoothly, so keep the passenger side sliding door pan and lower track free of debris. The same goes for cassette areas, where dirt, mud, snow, and ice can collect, possibly causing damage if neglected.

Rear-Entry Vehicles: Be sure to keep the ramp and lowered floor seal and opening free of debris. This is especially important during the cold winter months when snow and ice can find their way into your vehicle.

Reminder: The power door, kneel and ramp functions need to be inspected regularly, as well as tie-downs, restraint belts, and other hardware.

At-Home: What to Do Between Maintenace Appointments

Routine cleaning of your wheelchair accessible vehicle, vehicle lift, or other mobility product is the best way to prevent a problem from developing. Try to keep a regular schedule with a minimum interval of four weeks between each cleaning, and pay special attention to areas where dirt and debris may collect. Regular cleaning and inspections will help you avoid most inconveniences.

In the rare instance that you experience a part failure, make sure you understand the backup systems that operate your product. This is crucial but often overlooked. Your local mobility dealer can show you how to operate these functions until you are comfortable using them independently. 

Form Container - generic-contact
Please add openform-generic-contact class to buttons to show this form.
Call us at 1-888-365-9417 or complete the form below.
Looking for more info?

Call us at 1-888-365-9417 or complete the form below.

Please enter your first name.
Please enter your last name.
Please enter a valid email address. (
Please enter a valid phone number.
Please enter a valid zip code.
Please select your country.
Please check the invalid fields.
There was an error submitting the form. Please try again later.
Thank you for submitting the form.

Wheelchair Van Maintenance: A Closer Look

As an example, let's take a look at a specific component of the conversion: the kneel actuator. Most BraunAbility side-entry wheelchair vans come equipped with a kneel actuator, which works to lower the van's rear suspension to reduce the ramp angle. Without proper maintenance, the actuator will wear prematurely and can cost over $1000 to replace – an expense that could easily be avoided with proper maintenance. The most frequent cause of kneel failures comes from picking up salt and dirt on the road while driving. The foreign materials cause the grease to dry up, preventing the chain from moving freely. This causes the actuator to pull harder until either the chain breaks, the actuator burns out, or the actuator shorts. The result? A van that won't kneel, or in the worst-case scenario, a mobility conversion that won't operate due to a short in the main controller.

As many of our customers know – as well as their family and friends – their wheelchair van is as important to their day-to-day routine as their wheelchair itself. With more and more people with disabilities enjoying active lives and maintaining careers, reliable transportation is not just a luxury, it's a necessity. All of us at BraunAbility know how important our handicap vans are to each of our customers, and we focus on designing and building the most reliable conversions we can.

But try as we might, we have yet to build a wheelchair van that doesn't require routine maintenance to stay in working order. If something were to break, not only are you saddled with added expense, you may find yourself in a situation where you can't get to work, or to the doctor's office, or to see your children's or grandchildren's Christmas program at school. AAA has calculated that it costs about $.585 per mile to own a typical vehicle. Of that amount, only $.05 goes toward the cost of maintaining the vehicle! That's a pretty small cost per mile to help ensure your wheelchair van remains operational. So please don't forget to call your BraunAbility dealer to schedule your wheelchair van for service. And if you aren't already, ask them to get you on a regular maintenance schedule – your wheelchair van will thank you for it!