using the internet

What To Consider Before You Buy a Handicap Van Online

Why buy a handicap van or other mobility equipment at a local BraunAbility dealer vs. an online seller? Here are a few things to consider to ensure you make the best choice: 

Will this handicap van fit my unique needs? 

There are many questions that need to be answered to make sure that the accessible vehicle you buy will be the most appropriate vehicle for your needs. Every situation is different, from how much room is needed in the wheelchair accessible vehicle to enter, exit and maneuver, to the size of your family and how you will use the vehicle. Mobility expert at your local dealer is trained and certified to ask the right questions and find the perfect vehicle to fit your needs. If you fail to get the proper diagnosis from an online mobility seller and receive a vehicle that doesn't work perfectly for your situation, you may end up caught with an expensive vehicle that doesn't fit your needs, abilities or lifestyle.

Where do I take my vehicle for service? 

Any handicap van needs service and maintenance to make sure it works properly and is reliable for years to come.  You rely on your vehicle to get you around, and service is an important aspect of keeping your vehicle reliable. Your local NMEDA dealer has 24/7 service from certified technicians available for your peace of mind. If you purchase from an online mobility seller, this service would not be available to you. If you were to get stuck at 2 a.m. with your lift or ramp not working, there would be no one to call. Most Internet dealers claim to have a service network set up with local repair shops. Make sure to call those shops to see if they will service the adaptations before you purchase the handicapped van. You will find that many of them have no idea what you are talking about or will charge you extra money. Who do you want working on your vehicle, someone who is a trained and certified mobility system technician, available 24/7, or someone who has never even seen an adapted vehicle before? You should find that the convenience and peace of mind that service with a local dealer provides will more than makeup for a difference in price.

Won't buying from an Internet dealer save me money? 

While purchasing a handicap van from an online mobility seller may seem to initially save some money, there are many things you want to look at to see if it provides a good value. According to NMEDA, things you want to consider are:

  • Can you personally see and test out the potential purchase to make sure it is right for you? (ex. Is it comfortable, is the eye height correct, can it be customized for my needs?)
  • Will the seller provide professional and thorough in-person training on the use of the equipment? (most online mobility sellers do not, local dealers do)
  • Can you have your adapted vehicle serviced in your local area by trained professionals who know you and your vehicle?
  • Will you be able to easily resell or trade-in your modified vehicle in the future?
  • Will they provide funding or help me find funding sources?

We hope this advice helps direct you to a mobility solution that will serve you for the long haul. 

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