Changing Lives With a Wheelchair Accessible NEMT Business

CUSTOMER STORY

How Two Women Are Changing Lives with Their Wheelchair Accessible NEMT Business

“BraunAbility is really big on compliance and regulations, so we knew BraunAbility vehicles would meet the safety standards that we needed for our business.”

For Monica Barrett and Jasmine Archie, starting a non-emergency medical transportation (NEMT) business was a "no-brainer." The pair opened MJ Reliable Transportation to provide transportation for residents of California, but their motivation for doing so was personal.

“My father went legally blind right around the time we were looking to start our business. This was the perfect opportunity to help others who experience the same transportation barriers as my father due to a disability,” Barrett said.

Having previously worked in a hospital setting, Archie saw firsthand the positive impact of non-emergency medical transportation for people with disabilities and older adults.

“There were a lot of patients who were missing their appointments due to a lack of transportation. I felt compelled to do something because there are a lot of health plans that offer transportation, but they don't offer wheelchair accessible transportation. I knew this was my opportunity to step in and fill the gap,” Archie said.

Together, the two have helped people across California get to and from medical facilities, and they do it all with the reliable transportation provided by their BraunAbility vehicles.

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Jasmine Archie, from California

Our community is grateful for the services we provide. When we pull up, they're so excited to see us.

Jasmine Archie, from California

Monica Barrett, from California

Our customers are always raving about the vehicles being a smooth ride.

Monica Barrett, from California

Wheelchair Accessible Vans for Non-Emergency Medical Transport

Archie and Barrett have three wheelchair accessible vans in their fleet. The vehicles feature manual rear-entry ramps, which the two find to be low-maintenance and easy to use.

“We like that the vehicles are spacious. The conversion is something we can rely on because of the long-standing BraunAbility name itself,” Barrett said.

Archie is particularly fond of the rear-entry vehicle conversion.

“We have worked with other NEMT providers, so we deal with a lot of different brands. I have to say that BraunAbility makes it so easy for providers to load and unload our clients,” Archie said.

Their clients enjoy the vehicles, too.

Barrett said, “Our customers are always raving about the vehicles being a smooth ride. Many times, when vehicles are converted, it can affect the quality of the vehicle. We have not experienced that.”

The conversion is something that we can rely on because of the long-standing BraunAbility name within itself.

- Monica Barrett

BraunAbility Wheelchair Accessible Vehicles

Archie and Barrett felt confident choosing BraunAbility after learning about founder Ralph Braun's story and our decades-long history of changing the lives of people with disabilities and their caregivers.

“All of our vehicles are BraunAbility. We chose BraunAbility because it is like a household name. Even before I got into this industry, I knew that BraunAbility made top-notch wheelchair accessible vehicles. We knew we wanted BraunAbility for the durability,” Archie said.

With their fleet of three accessible vehicles, the pair have helped hundreds of people in their community get to and from necessary medical appointments.

“BraunAbility is really big on compliance and regulations, so we knew BraunAbility vehicles would meet the safety standards we needed for our business,” Archie said.

Community Accessibility with BraunAbility Wheelchair Vans

The services Archie and Barrett provide have played a significant role in increasing accessibility in their local community.

“Our community is grateful for the services we provide. When we pull up, they're so excited to see us. We often think about how we can expand our reach and offer more services to our community. We want to be able to touch a broader audience,” Archie said.

Barrett shared a similar sentiment, saying, “Being a woman-owned minority business, our goal is to continue to reach those individuals who are overlooked and experiencing transportation barriers.”

Barrett and Archie both take great pride in serving their community. They encourage those interested in starting a wheelchair transportation business to consider the significant impact an NEMT business can have on a local community.

If you're interested in starting an NEMT business or need commercial wheelchair accessible vehicles, contact your local BraunAbility dealer.

MJ Reliable Transportation is supported by BraunAbility and its local BraunAbility dealer, MobilityWorks, in Van Nuys, CA. When you purchase a mobility product from BraunAbility, you join a powerful community.

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