BraunAbility Wheelchair Securement Support

Contact Us About Your HighTower or Unoccupied Wheelchair Restraint Product

Welcome, BraunAbility securement product owners! We hope your BraunAbility Unoccupied Wheelchair Restraint (UWR) or HighTower is performing to our high standards and your expectations. However, if you are in need of service or have questions about your BraunAbility securement product, you’ve come to the right place! We look forward to providing the solutions you need to extend the length of your product far into the future.

Who Should You Talk To?

When it comes to answering questions about your HighTower or UWR, BraunAbility team members are on hand with answers. But did you know every BraunAbility dealer provides 24/7 emergency support for all BraunAbility products? Dealer locations are staffed with certified trained technicians across the country so no matter if you are home or traveling, you’ll always have help nearby.

Call Your BraunAbility Dealer When:

  • You need maintenance performed. 
  • You need service performed.

Find your local BraunAbility dealer here.

Call a BraunAbility Team Member When:

  • You have questions about your UWR or HighTower
  • You have questions about your securement product warranty. 
  • You have an ongoing case that you would like documented with BraunAbility.
wheelchair securement support

Our Built to Trust Pledge


Not only does BraunAbility stand behind our quality products, we also stand behind you with our superior support teams. BraunAbility products and people have been trusted in the mobility industry for over 40 years. Why? Because BraunAbility was created from one man’s need for mobility and continues to build products and services you can rely on. It’s what it means to be Built to Trust, and it’s our promise to you.

wheelchair securement support

Search for Your BraunAbility Securement Product Manual1

BraunAbility does not recommend performing your own service and repairs on your BraunAbility HighTower or UWR. In order to preserve your BraunAbility warranty and the functionality of your securement product, remember to see your local BraunAbility dealer for any needed service.

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BraunAbility® Reference Material Information/Usage Guide - BraunAbility® is pleased to offer reference material such as manuals, instructions and other items at no charge to our customers. Since the material is for reference only, there is some information that we would like to ensure is understood. - This material is for reference only. BraunAbility® insists that you contact an authorized factory trained BraunAbility® dealer to service your BraunAbility® product. Please call the BraunAbility® Customer Experience Group at 1-800-488-0359 to locate your nearest dealer. - Please review the "worry-free" warranty on the back cover of any BraunAbility® product manual. It clearly indicates that the warranty is void if service work is performed by an unauthorized person .- If your BraunAbility® vehicle conversion is in need of service, please contact your nearest BraunAbility® service center before taking the vehicle to the OEM dealership. Please remember that additional costs incurred at the vehicle OEM dealership will be your responsibility.