BraunAbility Warranty and Service Information

BraunAbility does not require customers to find their own servicing dealer, just one of the benefits of purchasing a BraunAbility mobility product. BraunAbility provides customers and dealers 24/7 support through our extensive dealer network, so you are always in good hands.


Wheelchair Accessible Vehicle Conversion Warranty

 

We believe in the quality of our wheelchair accessible vehicle conversions, wheelchair lifts, ramps and seating products. BraunAbility wheelchair accessible and mobility transportation products are built to trust. You’ll have the peace of mind to enjoy mobility freedom while having a warranty you can rely on.


New Vehicle Conversion Warranty Overview

The BraunAbility warranty covers Braunbility's modifications and alterations for associated parts for three years or the first thirty-six thousand (36,000) miles, whichever comes first. In addition, the corrosion protection portion of this warranty applies to covered parts (see manual) for five years and unlimited miles.

Included New Vehicle Warranty

Our new wheelchair accessible vehicles have the BraunAbility wheelchair conversion warranty along with the OEM vehicle manufacturer warranty.

Included for BraunAbility Conversion Warranty

 

Basic Warranty

Three Years/36,000 Miles

Whichever occurs first

See your warranty manual for details

Corrosion Protection

Five Years/Unlimited Miles

See your warranty manual for details

Download Warranty Manual

Original Vehicle Warranty

OEM Warranty

See Vehicle's OEM

Original Equipment Manfucturer parts covered by the OEM Warranty

Seating and Accessible Vehicle Transfer Seats Warranty Information

 

Our innovative seating solutions transform the way individuals with physical disabilities experience travel. They provide comfort and accessibility in a range of vehicle types, with the added benefit of a BraunAbility warranty to help keep you safe and on the road. 


Seating Products Warranty Overview

This limited warranty covers substantial defects in the workmanship performed and materials used to assemble the portions of your seat base for  three (3) years or thirty six thousand (36,000) miles of usage of the vehicle in which the seat based is installed, whichever occurs first. In addition, this limited warranty covers the labor to correct any parts issues, as stated in the warranty, for one (1) year. 

Seating and Transfer Seat Warranty Includes:

Our accessible vehicle transfer seats have the BraunAbility limited seat base warranty coverage when sold by BraunAbility or an authorized BraunAbility Dealer.

Parts Coverage

Three Years/36,000 Miles

Of usage of the vehicle in which the seat base is installed

See your warranty manual for details

Labor Coverage

One Year

Covers the labor to correct any parts issues.

See your warranty manual for details

Download Warranty Manual

Wheelchair Lift Warranty Information

 

BraunAbility is proud to offer professional service and support for our wheelchair lift products. You'll rest easy knowing our wheelchair lifts are designed for durability and backed by our warranty.   


Wheelchair Lift Warranty Overview

This limited warranty covers certain parts of our wheelchair lifts for three (3) years or 10,000 cycles and the cost of labor to repair or replace those parts for one (1) year or 3,000 cycles. It also covers substantial defects in materials and workmanship of the lift, provided that the lift is operated and maintained properly and in conformity with the owner’s manual.

Wheelchair Lift Warranty Includes:

Our wheelchair lifts have the BraunAbility limited warranty coverage if sold by an independent, authorized dealer of BraunAbility, or, if the dealer places the product into any type of service prior to purchase.

Parts Coverage

Three Years/10,000 Cycles

 

See your warranty manual for details

Labor Coverage

One Year/3,000 Cycles

Covers the labor repair or replace covered parts.

See your warranty manual for details

Download Warranty Manual
Warranty Information

Looking for your Owner's Manual?

Find your vehicle's owner's manual, warranty information, and OEM information.

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Frequently Asked Questions about BraunAbility Warranties

Where can I get service for my BraunAbility product?

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At any BraunAbility dealer nationwide, no matter where you buy your product. Our network of repair centers are ready to get you back on the road.

Where can I get BraunAbility parts?

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Genuine BraunAbility parts are sold exclusively through our BraunAbility authorized dealers.

Can I get technical support over the phone?

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All technical support is routed through our certified BraunAbility dealers. Find a dealer near you.

OEM vs BraunAbility, how can I tell who should service my vehicle?

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The Original Equipment Manufacturer (OEM) of your vehicle will still honor components under their warranty policy if the components are un-modified. It’s always best to start your service journey with a BraunAbility dealer. They can assess the issue and will determine where the repair should be made.

How do I find my VIN?

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The Vehicle Identification Number (VIN) is posted on the front driver’s side door jamb and in the front windshield (lower driver’s side).

How do I find my lift model/serial number?

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ID tags on Dual Parallel Lifts (DPA) are located on the pump housing, on the inside of tower 3, and on the vertical arm of the lift. ID tags of Under Vehicle Lifts (UVL) are located on the scissor arm, behind the pump on mounting bracket and standing by rear passenger tire you will see on side of the platform.

How do I find my transfer seat model/serial number?

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ID tags on the Transfer Seat base are located on the rear of the base, just in front of the L-track bolts. ID tags on the Turny Evo are located on the outside corner of the unit, behind the rear corner shroud.

What is the ground clearance on my vehicle?

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Ground clearance can vary from one vehicle to the next due to a number of factors including vehicle type, conversion components, ground conditions, & tire pressure. Generally, the ground clearance on our vehicles is between 4 & 6 inches.

How do I know if an issue I am having with my vehicle is OEM or BraunAbility?

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BraunAbility’s warranty covers conversion components. You should always check with your BraunAbility dealer to determine what kind of issue you are experiencing. Some OEM repairs can affect the conversion.

Does the vehicle conversion require maintenance?

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Yes. Maintenance is necessary to ensure safe and trouble-free conversion operation. Maintenance is required every 6 months and is performed by a BraunAbility Dealer. A few items the dealers inspect during routine maintenance is the proper function of all conversion components like the kneel, door and ramp operation. The dealer will also lubricate, clean, and make any necessary adjustments. Properly maintaining your BraunAbility vehicle will increase the life of the conversion and maintain its value.

Where can I find the weight capacity for my lift?

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Weight capacity can be found on the Serial tag for NHTSA-compliant lifts. If the serial tag of your lift does not contain weight capacity, please reverence the service manual.



Purchasing Additional Warranty and Coverage

At BraunAbility, we offer various protection packages that are customized to your needs. That's why we offer BraunAbility Protection Plus - an exclusive program specifically for wheelchair accessible vehicles. 

BraunAbility Protection Plus

Learn More

ULTRAGARD

Learn More

GAPGARD

Learn More

LEASEGARD

Learn More

Prepaid Maintenance

Learn More

Scheduling Maintenance Service for Your Vehicle

 

To obtain warranty service, please contact your local BraunAbility Dealer. As BraunAbility does not control the scheduling of service work at your independent dealership, you may encounter some delay in scheduling or completion of work. If you need assistance, please fill out the form to have a member of your team reach out to help. 


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