Wheelchair Accessible Vehicle Service   

United Access offers wheelchair accessible vehicle service, maintenance, and repairs at our dealerships across the country. We are a member of the National Mobility Equipment Dealers Association and proudly participate in the Quality Assurance Program (QAP). We understand that problems can occur at any time and are prepared to take your call whenever you need us. Your safety and transportation needs are top of mind at United Access. 

Questions About Service? 

Our mobility specialist team is available via chat, Monday - Friday, 9 a.m. - 5 p.m. CT. Use the chat button in the bottom right-hand corner to speak to an agent today.

Preventative Maintenance

United Access prevents your accessible van, truck, and SUV breakdowns with scheduled servicing, inspections, and repair services. Our maintenance includes inspecting and keeping your mobility equipment, such as vehicle lifts, ramps, and driving aids, functioning properly so you can maximize the life of your vehicle and get the most out of your investment. Proactively taking care of your vehicle with preventative maintenance is the key to avoiding costly breakdowns and the frustration of needing repairs.

BraunAbility Protection Plus

United Access offers an extended vehicle protection plan on our wheelchair accessible vehicles through our partner, BraunAbility. The BraunAbility Protection Plan offers optional coverage for Mobility Equipment including chair lift motors and assemblies, electric/hydraulic ramp controls and assemblies, adjustable seating mechanisms, adjustable pedal and steering control mechanisms, hoist, and swing-arm mechanisms. 

24/7 Wheelchair Van Service

We understand that problems can occur at any time, and often, at inconvenient times. We are prepared to take your calls whenever you need us. Your safety and transportation needs are top of mind at United Access. If you need service after normal business hours, call our regular toll-free number at 877-578-1015 and follow the prompts.

Service & Repair Offerings

Wheelchair Accessible SUV Repair & Service

Keeping your wheelchair accessible SUV in good working condition isn’t just about having reliable transportation — it’s about mobility and independence. That’s why we’re committed to providing top-notch repair and maintenance services tailored to your unique needs and budget. We make sure all our customers get the best possible service, and our wheelchair accessible SUVs are no exception. Our services range from minor repairs and maintenance to major components, and we can also install mobility equipment, such as driving aids, for your specific mobility needs. 

Accessible Van Repair & Service

If you are looking for accessible van repairs, you can count on us to provide you with top-notch service. Our technicians are highly experienced and QAP certified professionals who can effectively diagnose and repair your accessible van. We strive to optimize the mobility and independence of those in wheelchairs by offering quality repairs and exceptional customer service. Our team is dedicated to making sure your vehicle is as safe and reliable as possible for your convenience and peace of mind. Trust us to ensure your wheelchair accessible van provides top-notch performance so you can enjoy your travels with maximum safety and convenience.

Wheelchair Accessible Truck Service & Repair

If you need wheelchair accessible truck service or repairs, you can turn to our professional team. We specialize in the repair and maintenance of all types of wheelchair accessible trucks, giving you the highest quality service with our 25+ years of experience. From regular maintenance to modifications to assist you with your mobility needs, our experienced teams can handle it all. We use quality parts and the latest diagnostic equipment to ensure your vehicle is fixed right the first time. With our commitment to exceptional service and great value, you can count on United Access for all your wheelchair accessible truck repair needs.

Accessible Commercial Vehicle Service

Our team of highly experienced and skilled technicians specialize in servicing and repairs of commercial wheelchair vehicles such as ambulettes, school buses, and any other non-emergency transportation. We can handle any commercial wheelchair lift emergencies and repairs, or any other service necessary to ensure the safe and secure transport of passengers. Our professional technicians ensure a fast resolution. We also provide maintenance services, so if you need a one-time service or a long-term maintenance plan, our team of experienced and knowledgeable technicians is here to help. 

Frequently Asked Questions about Wheelchair Accessible Vehicle Service

The lifespan of a wheelchair van can vary depending on factors such as usage, maintenance, and quality of the vehicle. On average, a well-maintained wheelchair van can last anywhere from 10 to 15 years or more. Some wheelchair vans have been known to last even longer with proper care and maintenance.

If your wheelchair lift is not working, it could be due to various reasons. Check the power source to ensure it is connected and turned on. Look for any obstructions or mechanical issues that may be preventing the lift from operating smoothly. Inspect the wiring and connections for any loose or damaged wires that could be causing a malfunction. Verify the functionality of safety sensors that detect obstacles and prevent the lift from operating. If you are unable to troubleshoot and fix the issue on your own, you should seek assistance from a certified technician or wheelchair lift repair service.

A wheelchair lift should be serviced every 6 months to ensure it continues to function properly and safely. Regular maintenance can help prevent issues and extend the lifespan of the lift. Additionally, any signs of wear or malfunction should be addressed promptly by a certified technician. 

An MEI is a mobility equipment inspection is an evaluation of mobility equipment. The inspection includes safety checks, service of the equipment, cleaning of battery terminals, performance testing, and a vehicle multi-point inspection. This process helps ensure that the mobility equipment is in proper working condition, safe to use, and can perform efficiently. It can help identify any potential issues or wear and tear that may require maintenance or repairs to prevent accidents or malfunctions. The inspection is typically conducted by trained technicians who have expertise in mobility devices and equipment.

If you experience any issues with your wheelchair vehicle, it is important to address them promptly to ensure your safety and the proper functioning of the equipment. If you notice any signs of malfunction, such as unusual noises or difficulty operating the vehicle, stop using it immediately and assess the situation. Look for any visible damage, loose parts, or other abnormalities that may indicate a problem. Try to troubleshoot the issue based on the user manual or manufacturer guidelines, but do not attempt to repair the vehicle yourself unless you have the necessary expertise. Contact your local United Access dealer for assistance if you are unable to resolve the problem on your own. It is crucial to prioritize safety and avoid using the wheelchair vehicle if there are any doubts about its condition until it has been inspected and repaired by a professional. Regular maintenance and servicing of the vehicle can help prevent issues and ensure its continued safe operation.

The specific service intervals for mobility equipment may vary depending on the type of equipment and manufacturer recommendations. In general, it is recommended to have your mobility equipment serviced every 6 to 12 months. Regular servicing helps keep your equipment in good working condition, prolong its lifespan, and ensure your safety and comfort while using it. Regular servicing can also help identify and address any potential issues before they escalate into more serious problems. Be sure to follow the manufacturer's guidelines and consult with a professional service provider for specific recommendations on servicing your mobility equipment.

Service for mobility equipment can usually be completed within 1 to 2 hours, depending on the type of equipment and when it was last serviced. To get more specific time frames and to schedule an appointment, please reach out to your nearest United Access store

To ensure timely service, most locations operate by appointment only. Some stores may offer drop-off options or waiting areas depending on your needs. Contact your local store to inquire about appointment options and availability. For assistance in locating your nearest NMEDA certified dealer, contact United Access

The cost of servicing your mobility equipment can vary based on the type of equipment and how regularly it has been serviced. Regular service appointments help reduce the time for each service visit and can prevent potential larger issues in the future. For more specific pricing and scheduling information, reach out to your local dealer or contact United Access at 877-578-0855.