No, there are no plans to consolidate stores.
Ability Center Is Now United Access
United Access and Ability Center have both served our customers, their families, and caregivers for over 50 years. Together as part of the BraunAbility family since 2017, we’ve grown to 50 total locations across the country.
We're excited to move forward as one brand: United Access
Why?
Because simplifying to one brand allows us more time and energy to focus on you, our customers.
What changed?
Just the name.
What to expect?
The Ability Center website and storefronts are transitioning to the United Access name throughout the course of 2023, but most importantly the people you trust, and respect remain the same. We are honored to continue serving you as one united team. No matter what store you visit, you’ll experience the same high standards of service and care from our mobility consultants and technicians.
Our growth continues to improve offerings to our customers with:
- More options: expanded product lines, exclusive products, etc.
- Better financing options
- Access to more inventory
Frequently Asked Questions
United Access and Ability Center were both acquired by BraunAbility in 2017 and 2018 respectively. This change in 2023 is not an acquisition or merger but simply a name change for improved customer service.
No, there are no plans to close stores. We are planning on opening more locations, most recently in Fremont, CA March 2023.
No, the local team you rely on is still ready to serve. We remain one team with the same commitment to change and improve the lives of people with mobility disabilities along with their families and caregivers.
Yes, please continue to bring your accessible vehicle to your local dealership, now named United Access, for the same service, maintenance and repairs.
You will have access to more inventory. Instead of 1 or 5 nearby locations, you will now have over 50 inventory locations to choose from. We also recently launched a Red Tag program where we regularly discount accessible vans, trucks, and SUVs.
Yes, your bill will continue to come from your same finance lender.
No. Your warranty will continue to be honored.
Our service departments adhere to the highest quality of standards and service with certification from the NMEDA QAP program. You can continue to expect the highest caliber of service.
You may have access to more financing options to assist you with accessing your mobility solutions. Please contact your local store to discuss options.
Our policy on quotes will main the same: all mobility product quotes are honored for 90 days, and all offers on trade-ins will be honored for 30 days.