Welcome to the West, BraunAbility!
BraunWest serves as a distribution, repair, and training center for the Western states. The 20,000-square-foot facility is stocked with a full inventory of parts, which allows for faster, more efficient shipping times. We host service schools there, which make it easier for our dealers out West to complete BraunAbility training. Product support for wheelchair vans and lifts is closer than ever – and a location in the West ensures help is just a phone call away, no matter what the time zone.
"Dealer feedback has been very positive in regard to both parts availability and reduced shipping times," said Matt Ford, Regional Sales Manager.
In the past, dealers in the western part of the country always faced a delay when ordering parts or inventory from Braun's corporate headquarters in Indiana. According to Mike Smith, BraunWest Product Support Manager, that's no longer the case.
Response from the first BraunWest service and sales schools have been very positive, like this recent feedback: "My service tech attended your November service school, and when he came back told me it was the best industry training he'd received. Thanks for bringing this quality support out west."
One more advantage for both dealers and customers is the extended product support and sales hours. Calls are answered weekdays until 5 p.m. (MST), providing dealers and customers more access to BraunAbility than ever before.
In short, BraunWest is just one more way we've expanded our position as the most dependable, committed mobility provider in the world. We'll be more "accessible" to our dealers, which makes us more accessible to you, our customers.
Representatives from BraunAbility, our dealer network, local government officials and several customers were on hand for the ribbon-cutting ceremony. Thanks to everyone for such a warm welcome! Take a look at an article from The Arizona Republic for a closer look at the grand opening.