Online Mobility Sellers – Caveat Emptor!
We can all remember meeting someone who tried to portray an image of someone they weren’t. Maybe it’s as simple as seeing someone and recognizing that the clothes just don’t fit the person or their mannerisms. Many of these imitations are easy to spot.Others have spent so long practicing their deception and they’re more difficult to pick out.
What on earth does this have to do withmobility vehicles you ask? Aha! Here’s the connection. Ralph Braun is who he says he is, and The Braun Corporation is a reflection of him. We marketBraunAbility products as the safest, most reliable, most durable, and most attractivewheelchair accessible vehicles on the market – and that’s what they are. BraunAbility dealers reflect our company’s commitment to outstanding customer service and support.
Counter this with online mobility sellers who adopt a “here today, gone tomorrow” philosophy. Their products are not designed to withstand the test of time. If you have any doubts, watch the Straight Talk About Wheelchair Vans video series, where the parts and pieces of their vans are compared to BraunAbility vans.
Unfortunately, the main focus of online mobility sellers is on getting the sale, not keeping their customers happy.They have no one standing behind their products. In fact, their local service centers are better at servicing mufflers and brakes than they are at servicing a wheelchair accessible vehicle! With these companies, just make sure to schedule any roadside assistance for Monday through Friday, 9am to 5pm.
The bottom line is that you need to be careful when you’re shopping for a wheelchair accessible van. Educate yourself and put your trust in products and a company founded by someone who uses a wheelchair accessible vehicle himself – everyday. Your investment is too great and your family and independence too important to fall for a smooth line and a flashy price tag.
If it sounds too good to be true, it probably is!