BraunAbility Mobility Expert gives advice to a customer who called in for handicap van shopping

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Handicap Van Questions? Talk with Our Product Specialists

Handicap Vans – A Beginner’s Guide

Whether you’re just starting to explore handicap vans and wheelchair lifts or actively shopping for a solution, you’ll eventually have a few questions along the way. After all, this is a major investment, and you can never be too prepared.

One of the most helpful tools at your disposal? Us! BraunAbility has a team of mobility experts available to answer any questions you might have on your journey to mobility. This one-on-one support has turned countless confused consumers into satisfied customers who visited their mobility dealer armed with answers on an array of issues, from why fit matters to how our BraunAbility Finance team can get you approved for a loan in less than an hour to the difference between a vehicle with a wheelchair lift and one with a ramp.

It’s one thing for us to say how great our team is, but it means more when it comes from you. John Williams, a Vietnam veteran, was looking for his first wheelchair van when he first spoke to Kristine, a BraunAbility Product Specialist. “I probably called Kristine 15-20 times, and every time she responded immediately and answered my questions,” he said. The series of phone calls and emails of vehicle comparisons, photos and reviews helped John sort out the product features that mattered most to him. In the end, he chose the Chrysler Pacifica. “The extra space for my chair was greatly needed.”

And if phone calls aren’t your preferred communication method, our product specialists can be reached by email, chat or even text! Our goal is to make finding the information you need as easy and effortless as possible. In the end, we’re hoping you feel just like Jim Todd, who had this to say in a message to his product specialist who helped him through the shopping and purchase process:

“This van changed my life and a lot of the credit goes to you. I wasn’t sure which conversion manufacturer to go with, but after talking with you, I was extremely comfortable with BraunAbility and their approach to helping customers. You all do it right, and I can’t say enough about how appreciative I am.”

No matter where you are in the shopping process, the BraunAbility team is here to help. Call or text us at 800-488-0359, email productspecialist@braunability.com or visit here to start a chat!